Dear Dr. Dietz,
I just wanted to write to you and your staff a heartfelt and smiling 'thank you' for the great care you had taken with me and my sad, sickly tooth. I'm sure that most of your patients are emergency-based, but I wanted to let you know that you and your accommodating, pleasant staff made a well-known uncomfortable experience into one quite tolerable and, well, anxiety-free (first time that's happened to me!).
So, thank you for making me feel like I was your only patient, even at the last minute...and thank you most of all for saving my tooth!
Sandra from Rochester Hills